Terms of service


Welcome to dissironworks.co.uk. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.


1. About Us

This website is owned and operated by Diss Ironworks, located in the United Kingdom. Our services include the design, manufacture, and installation of custom ironworks and related products.


2. Use of the Website

  • You must be at least 18 years old to use this website or place an order.

  • You agree to use this website only for lawful purposes.

  • You must not misuse the website by knowingly introducing viruses or other malicious or harmful material.


3. Intellectual Property

  • All content on this site, including text, graphics, logos, images, and product designs, is the property of Diss Ironworks or its licensors.

  • You may not reproduce, distribute, or otherwise use any content without prior written permission.


4. Products and Services

  • All products and services are subject to availability and may be withdrawn at any time.

  • We reserve the right to modify or discontinue any product or service without notice.

  • Product descriptions and images are for illustrative purposes only. Actual products may vary.


5. Pricing and Payments

  • All prices are in GBP (£) and include VAT unless otherwise stated.

  • We reserve the right to change prices at any time without prior notice.

  • Full payment is required before work begins or goods are dispatched unless agreed otherwise in writing.


6. Quotations and Orders

  • All quotes are valid for 30 days unless stated otherwise.

  • A contract is formed once an order is accepted and confirmed in writing.

  • Changes to orders must be agreed upon by both parties in writing.


7. Delivery and Installation

  • Delivery dates are estimates and not guaranteed. We are not liable for delays caused by external factors.

  • Installation services may require access and permissions. It is your responsibility to ensure proper access to the site.


8. Returns and Refunds

  • Custom-made products are non-returnable unless faulty or not as described.

  • Faulty goods must be reported within 48 hours of receipt.

  • Refunds (where applicable) will be processed using the original method of payment.


9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

  • Our liability is limited to the amount paid by you for the product or service in question.


10. Links to Other Websites

  • Our website may contain links to third-party websites. These links are provided for your convenience only.

  • We have no control over and are not responsible for the content, privacy policies, or practices of third-party websites.


11. Privacy Policy

Please refer to our Privacy Policy ↗ to understand how we collect, use, and protect your personal information.


12. Changes to These Terms

We may update these Terms and Conditions from time to time. The latest version will always be posted on this page. Continued use of the website after changes indicates your acceptance of the updated terms.


13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.


14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Diss Ironworks
7 St Nicholas Street, Diss, IP22 4LB
Email: info@dissironworks.co.uk
Phone: 01379 643978